COMMITMENT:Quality:
Creating the best possible work I can do to your satisfaction. Result: Acquiring your recommendation based on the work you receive! Professionalism: Striving for the best customer service. Result: Creating a business where you would like to come back to! Honesty: Communicating on realistic straight forward deadlines and pricing. Result: A trust that is built between Broken Crayon and you! |
ABOUT:I have worked in the art and sign production industry for the past 15 years. A huge frustration that I found was the non-existent bridge between design and production ready art. This led to numerous revisions, wasted time, and the results wound up being a product that didn't always match the customer's expectations. I also noticed the lackluster creation of products that didn't evoke any emotion or artistic value. Design has always sparked my curiosity in problem solving. I see each task as: how can I make this my best work yet! I ask myself with each project: how do I top what I have done before? I started Broken Crayon because I like the satisfaction of creating work that would:
A)Encompass your business or add a creative aspect to some part of your life (Graphic Design) B)Retain the memory of loved ones either in commemoration or remembrance (Plaque Design) C)Transform bitmap images into production ready vector art (Vectorization) D)Bring back the memories of a nearly lost photo or enhance an existing one. (Photo Manipulation) Your satisfaction is why I do what I do. I'm not satisfied until you're impressed with the end result. Sincerely, BRENT STAPLES 9/7/15 |
Guarantee
I do everything in our power to make sure each order is to your satisfaction.
Broken Crayon offers a 50% money back guarantee on all initial rough sketches. If you aren't satisfied with our work, we will issue you a refund.
If you are not happy with the delivered concepts or with the process, you simply need to advise me of that fact during the development cycle and a refund will be issued.*
*Subject to factors including time spent and work involved.
However, there are a few exceptions in regards to a refund. Conditions under which I can't provide a refund are:
If you have already confirmed or approved the acceptance of a design or project.
Your approval represents an acceptance of the final project and serves as an implicit statement of satisfaction.
My liability is limited to the payment received from you for the project. In case you cancel a project I will have the right to use the design shown to you for promotional or portfolio representation.
Should you receive a refund, you acknowledge that you will have no right (express or implied) to the design.
The Copyright remains with Broken crayon and you are NOT allowed to use my design even as a reference.
If you have any additional questions about our guarantee policy, please feel free to ask.
Broken Crayon offers a 50% money back guarantee on all initial rough sketches. If you aren't satisfied with our work, we will issue you a refund.
If you are not happy with the delivered concepts or with the process, you simply need to advise me of that fact during the development cycle and a refund will be issued.*
*Subject to factors including time spent and work involved.
However, there are a few exceptions in regards to a refund. Conditions under which I can't provide a refund are:
If you have already confirmed or approved the acceptance of a design or project.
Your approval represents an acceptance of the final project and serves as an implicit statement of satisfaction.
My liability is limited to the payment received from you for the project. In case you cancel a project I will have the right to use the design shown to you for promotional or portfolio representation.
Should you receive a refund, you acknowledge that you will have no right (express or implied) to the design.
The Copyright remains with Broken crayon and you are NOT allowed to use my design even as a reference.
If you have any additional questions about our guarantee policy, please feel free to ask.